Terms of sale

General Terms and Conditions of Sale

1 – Scope

These General Terms and Conditions of Sale govern the sale of Fine Art photographic prints offered on the website www.marcjulien.com, operated by Marc Julien.

Orders are processed through the Shopify platform.
The production and shipping of artworks may be handled by a professional partner laboratory specialized in Fine Art printing and framing.

Any order implies full acceptance of these General Terms and Conditions of Sale.

2 – Nature of the Artworks

The artworks offered for sale are original photographic works printed on museum-quality Fine Art materials using archival pigment inks.

Prints may be available in different finishes:

  • print only,
  • framed print,
  • floater frame,
  • acrylic or aluminum mounting.

Each artwork is produced on demand and offered in a limited edition of a maximum of 15 prints across all formats combined.

The artworks may be shipped directly from the partner laboratory responsible for production.
The signed certificate of authenticity, along with the numbering and authentication elements intended to be affixed to the back of the artwork, are sent separately by mail by Marc Julien.

3 – Prices

Prices are displayed in the currency corresponding to the visitor’s country or location when this feature is available through Shopify Payments.

The final amount charged is indicated at the time of order confirmation.

Any shipping costs are specified before final validation of the purchase.

Marc Julien reserves the right to modify prices at any time.
Products are invoiced based on the rates in effect at the time the order is confirmed.

4 – Orders and Payment

Orders are placed online through the Shopify platform.

Payment is made using the secure payment methods offered during checkout (credit card, Shopify Payments, PayPal, or other solutions available depending on the customer’s country).

Payment is due immediately upon ordering.

Production of the artwork begins only after payment has been validated.

Marc Julien reserves the right to cancel or refuse any order in the event of a previous dispute with the customer or a payment issue.

5 – Production and Delivery

The artworks are produced on demand by a professional partner laboratory specialized in Fine Art printing.

Production and shipping times are provided for informational purposes only and may vary depending on:

  • the type of finish,
  • the selected format,
  • the destination country,
  • periods of high activity.

Average delivery times are generally between 7 and 14 business days.

The artworks are carefully packaged to ensure optimal protection during transport.

Delivery is made to the address provided by the customer at the time of ordering.

If a package is damaged during delivery, the customer must:

  • make reservations with the carrier,
  • then contact Marc Julien within 48 hours of receipt, including photographs of the package and the affected product.

Any customs duties, local taxes, or import fees remain the responsibility of the customer.

6 – Right of Withdrawal

In accordance with Article L221-28 of the French Consumer Code, the right of withdrawal does not apply to goods made according to the consumer’s specifications or clearly personalized items.

As the artworks are made to order, produced in limited editions, signed, and numbered, they are not eligible for withdrawal or cancellation once the order has been confirmed.

7 – Legal Guarantees

Products benefit from the legal guarantees provided under French law, including:

  • the legal guarantee of conformity,
  • the guarantee against hidden defects.

In the event of a defect, the customer is invited to contact Marc Julien through the website’s contact page.

8 – Liability

Marc Julien shall not be held liable for:

  • temporary interruptions of the website,
  • possible technical errors,
  • delays attributable to carriers,
  • or force majeure events beyond his control.

The photographs displayed on the website are as accurate as possible; however, slight variations in color or rendering may occur depending on screens or materials used.

9 – Mediation

In accordance with Articles L.616-1 and R.616-1 of the French Consumer Code, the customer may use the following mediation service free of charge:

MÉDIATION CONSOMMATION DÉVELOPPEMENT
www.medconsodev.eu

10 – Applicable Law

These General Terms and Conditions of Sale are governed by French law.

Any dispute relating to their interpretation or execution shall fall under the jurisdiction of the competent French courts.