Shipping policy
Shipping Policy
Processing Times
All our products are made to order.
Order processing (printing + preparation) generally takes 2 to 5 business days.
Shipping Times
Once shipped, your order is usually delivered within the following timeframes:
- France: 3 to 7 business days
- Europe: 5 to 10 business days
- International: 7 to 15 business days
These delivery times are estimates only and may vary depending on the carrier and logistical conditions.
Shipping Costs
Shipping costs are calculated at checkout based on your location and the selected delivery method.
Order Tracking
As soon as your order is shipped, you will receive an email containing a tracking number allowing you to follow your package.
Delays
We are not responsible for delays caused by:
- shipping carriers,
- customs procedures,
- events beyond our control (strikes, weather conditions, etc.).
Shipping Address
Please carefully check your shipping address before confirming your order.
We cannot be held responsible for errors in the information provided.
Undelivered Packages
If a package is returned due to an incorrect address or because it was unclaimed, additional reshipping fees may apply.
Customs Duties and Taxes
For deliveries outside the European Union, customs duties or import taxes may apply.
These charges are the responsibility of the customer.
Contact
For any questions regarding your delivery, you may contact us at:
contact@marcjulien.com